Button Down tunic and pant Set With Hijab
Product Features
When the month of Ramadan arrives, the doors of mercy are opened
And time to buy new fresh modest comfortable prayer dresses with us.
It has a collar neck, Front buttons down ,flared bottom, full loose sleeves, machine embroidered work and included hijab
Beautiful embroidered machine work detailing set
Fabric
Rayon
hijab included
Hijab:- length :- 70inch and breadth :- 30inch
Size and Fit
Model is wearing a size xs
Full length sleeve
Included pockets
Care
Cold wash
Shipping Information
Orders are processed and delivered within 10-15 business days
NOTE:-
**Our Eastessence Exclusives are Made to order with perfecting finishing’s and fits for our customers**
*Embroidery color will be same in all other color options
1. What is EastEssence’s return policy?
EastEssence accepts returns on non-customized, unworn, unwashed products within 30 days of delivery. Items must be in original condition with tags attached. Customized items and final sale products are non-returnable.
2. How do I initiate a return?
To initiate a return, contact us at support@eastessence.com with your order number and reason for return. Our team will guide you through the return authorization process.
3. Can I exchange my order for a different size?
Yes, exchanges for different sizes are accepted on eligible products. Please mention the required size when you initiate the return request. Exchanges are subject to stock availability.
4. How long does it take to process a return?
Once we receive your returned item, please allow 1 to 4 weeks for processing. Refunds or exchanges are issued after inspection of the returned product.
5. Will I get a full refund on my return?
You will receive a refund for the product price excluding original shipping charges. Customized items, sale products, and items without proper return authorization are non-refundable.
6. Can I return a customized product?
No, customized products are non-returnable and non-refundable, as they are specially made based on your specifications.
7. Who pays for return shipping?
If the return service is purchased while placing the order the pre paid label will be provided after creating return, else If the customer purchased the return service at the time of purchase, we will provide a free return shipping label.
8. How can I check the status of my return?
You can check your return status by contacting support@eastessence.com or logging into your account to track return updates (if applicable).
9. Is there a restocking fee for returns?
A 25% restocking fee is charged on cancelling or modification in the product after 24 hours of ordering.
10. What if I receive a defective product?
If you receive a defective, damaged, or incorrect item, contact us at support@eastessence.com within 30 days of delivery. We will arrange a replacement or full refund at no extra cost.