2 Pc Cape style Embroidered Black Abaya with Scalloped Edges

When the month of Ramadan arrives, the doors of mercy are opened
And time to buy new fresh modest comfortable prayer dresses with us.

It has a Cape style abaya, round neck ,back key hole, full kaftan style full sleeves, included Hijab. Full beautiful embroidered machine work with scalloped edges. Tassels hanging all along the hemline of Cape.

*WHITE EMBROIDERY WILL BE SAME IN ALL OTHER COLOR OPTIONS *

Fabric
Inner crepe and upper chiffon
Matching hijab and matching inner

Size and Fit
Model is wearing a size S
Full length sleeves
Included pockets
Hijab:- length :-70x30

Care
Gentle wash in cold water

NOTE:-
**Our Eastessence Exclusives are Made to order with perfecting finishing’s and fits for our customers**

1. What is EastEssence’s return policy?
EastEssence accepts returns on non-customized, unworn, unwashed products within 30 days of delivery. Items must be in original condition with tags attached. Customized items and final sale products are non-returnable.

2. How do I initiate a return?
To initiate a return, contact us at support@eastessence.com with your order number and reason for return. Our team will guide you through the return authorization process.

3. Can I exchange my order for a different size?
Yes, exchanges for different sizes are accepted on eligible products. Please mention the required size when you initiate the return request. Exchanges are subject to stock availability.

4. How long does it take to process a return?
Once we receive your returned item, please allow 1 to 4 weeks for processing. Refunds or exchanges are issued after inspection of the returned product.

5. Will I get a full refund on my return?
You will receive a refund for the product price excluding original shipping charges. Customized items, sale products, and items without proper return authorization are non-refundable.

6. Can I return a customized product?
No, customized products are non-returnable and non-refundable, as they are specially made based on your specifications.

7. Who pays for return shipping?
If the return service is purchased while placing the order the pre paid label will be provided after creating return, else If the customer purchased the return service at the time of purchase, we will provide a free return shipping label.

8. How can I check the status of my return?
You can check your return status by contacting support@eastessence.com or logging into your account to track return updates (if applicable).

9. Is there a restocking fee for returns?
A 25% restocking fee is charged on cancelling or modification in the product after 24 hours of ordering.

10. What if I receive a defective product?
If you receive a defective, damaged, or incorrect item, contact us at support@eastessence.com within 30 days of delivery. We will arrange a replacement or full refund at no extra cost.