Formal Grey Chambrey Girl'S Modest Muslim Printed Abaya

Elegant and regal abaya truly show cases the charm of eastern essence.
Attire with a Collar neck with front button down, full sleeves and included pockets and belt make you feel like a princess
Further adding on to its beauty is the full flair bottom gives you good fall on your dress
Neck: collar neck
Fabric: grey chambray and printed crepe
Care: Cold wash
Note: The item is without the accessories (Hijab) worn by the model.
Other Important Notes:
All care has been taken for on screen color resemblance of the garments, however 5% - 10% variation may be accepted as different monitor capabilities and Photography effects
We request customers to carefully choose the correct size and dress length referring to our size chart image. Refer the diagrammatic measuring representation
As it is Tailor-made Apparel, the processing time will be 8 to 10 working days and then the dispatch will happen

1. What is EastEssence’s return policy?
EastEssence accepts returns on non-customized, unworn, unwashed products within 30 days of delivery. Items must be in original condition with tags attached. Customized items and final sale products are non-returnable.

2. How do I initiate a return?
To initiate a return, contact us at support@eastessence.com with your order number and reason for return. Our team will guide you through the return authorization process.

3. Can I exchange my order for a different size?
Yes, exchanges for different sizes are accepted on eligible products. Please mention the required size when you initiate the return request. Exchanges are subject to stock availability.

4. How long does it take to process a return?
Once we receive your returned item, please allow 1 to 4 weeks for processing. Refunds or exchanges are issued after inspection of the returned product.

5. Will I get a full refund on my return?
You will receive a refund for the product price excluding original shipping charges. Customized items, sale products, and items without proper return authorization are non-refundable.

6. Can I return a customized product?
No, customized products are non-returnable and non-refundable, as they are specially made based on your specifications.

7. Who pays for return shipping?
If the return service is purchased while placing the order the pre paid label will be provided after creating return, else If the customer purchased the return service at the time of purchase, we will provide a free return shipping label.

8. How can I check the status of my return?
You can check your return status by contacting support@eastessence.com or logging into your account to track return updates (if applicable).

9. Is there a restocking fee for returns?
A 25% restocking fee is charged on cancelling or modification in the product after 24 hours of ordering.

10. What if I receive a defective product?
If you receive a defective, damaged, or incorrect item, contact us at support@eastessence.com within 30 days of delivery. We will arrange a replacement or full refund at no extra cost.