Elegant Ponte Roma Fabric 2-Piece Abaya Set

Indulge in luxurious elegance with this stunning 2-piece abaya set, crafted from premium Ponte Roma fabric for a structured yet comfortable fit. This abaya features a round neckline and full sleeves, ensuring a modest and sophisticated look. The shrug is adorned with intricate metallic and crystal hand embroidery on both sides, adding a touch of glamour and refinement. The matching satin inner lining provides a seamless, flowy drape, making this ensemble perfect for Eid, weddings, and special occasions.

✨ Key Features:
✔ High-Quality Ponte Roma Fabric – Durable, structured & comfortable for all-day wear
✔ Round Neckline & Full Sleeves – Ensures modesty with an elegant touch
✔ Metallic & Crystal Hand Embroidery on Both Sides of Shrug – Adds a luxurious sparkle
✔ Both Sides Pockets for Convenience – Stylish yet functional
✔ Matching Satin Inner Lining for a Flowy Drape – Enhances the overall silhouette
✔ Perfect for Eid, Weddings & Special Occasions – A statement piece for modest fashion lovers

Available in rich, sophisticated colors, this embellished 2-piece abaya set is designed for women who love modest yet glamorous attire. ✨💎

1. What is EastEssence’s return policy?
EastEssence accepts returns on non-customized, unworn, unwashed products within 30 days of delivery. Items must be in original condition with tags attached. Customized items and final sale products are non-returnable.

2. How do I initiate a return?
To initiate a return, contact us at support@eastessence.com with your order number and reason for return. Our team will guide you through the return authorization process.

3. Can I exchange my order for a different size?
Yes, exchanges for different sizes are accepted on eligible products. Please mention the required size when you initiate the return request. Exchanges are subject to stock availability.

4. How long does it take to process a return?
Once we receive your returned item, please allow 1 to 4 weeks for processing. Refunds or exchanges are issued after inspection of the returned product.

5. Will I get a full refund on my return?
You will receive a refund for the product price excluding original shipping charges. Customized items, sale products, and items without proper return authorization are non-refundable.

6. Can I return a customized product?
No, customized products are non-returnable and non-refundable, as they are specially made based on your specifications.

7. Who pays for return shipping?
If the return service is purchased while placing the order the pre paid label will be provided after creating return, else If the customer purchased the return service at the time of purchase, we will provide a free return shipping label.

8. How can I check the status of my return?
You can check your return status by contacting support@eastessence.com or logging into your account to track return updates (if applicable).

9. Is there a restocking fee for returns?
A 25% restocking fee is charged on cancelling or modification in the product after 24 hours of ordering.

10. What if I receive a defective product?
If you receive a defective, damaged, or incorrect item, contact us at support@eastessence.com within 30 days of delivery. We will arrange a replacement or full refund at no extra cost.