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  • Customizations are not guaranteed to be exact measurements provided. Variance of 5% or -1”/+1” may exist in measurements.
  • Item is non-returnable and non-refundable.
  • Customization fee is $19.99 standard and may vary depending on customization requested.
  • By filling and reading these terms, you agree to the guidelines listed above. Any attempt to create a chargeback with your Credit Card Company or PayPal is waived and decision will be in favor of East Essence.

I understand and agree to the customization policy. I also understand that this policy takes precedent over the returns policy stated on the East Essence website.

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