We know things feel a little uncertain and stressful right now because of the Coronavirus. We are experiencing the same feeling as you. We're still here, getting your orders to you and remain focused on offering you the latest styles and best shopping experience. The safety and health of our customers and employees is our top priority. Here are the delivery information and several precautions we have taken to keep the community and all packages safe.
Standard shipping will not be affected and will arrive within 7 - 14 business days. Enjoy your shopping!
Exchange & Return Policy
Our exchange and return policies remain unchanged. Enjoy shopping online!
India factories are completely owned and operated under strict guidelines by us. Every package is disinfected and handled with care using disinfected and disposable gloves. While CDC claims the virus does not last on surfaces that long we want to take that extra step to 100% satisfy our own minds of safety.
Some of you have been asking about the safety of packages from China because of the Coronavirus outbreak. To assure you there's no risk of getting the virus from packages, here are some facts published by the World Health Organization (WHO), Center for Disease Control (CDC), and major news outlets like CNN, Fox News and the BBC.
Frequently Asked Questions and Answers About 2019-nCoV
All of our packages and warehouses are rigorously disinfected several times daily using hospital standards. Our employees also get daily checkups by medical professionals. So your packages are totally safe.
We hope the info provided here answers your questions about the safety of packages from EastEssence. Should you have more questions or concerns please don't hesitate to contact us through Live Chat or email us at firstname.lastname@example.org. We will be happy to help and respond ASAP.